Time Out (Crisis / Out of hours) 01324 633597
What is time out?
- A Crisis Out of Hours Service operating from 6.00pm to 11.00pm, 365 nights a year for adults in the Falkirk area.
- The time Out Service is targeted at adults experiencing a mental health crisis and their adult carers. Although this service specifically targets this group of people it is not exclusive and the service will offer assistance to anyone in social; or emotional distress.
- It is primarily a telephone support line providing confidential one to one support to assist in the positive management of identified problems and to develop healthier and happier ways to live life.
What Time Out does?
The service is designed to offer information, advice and support to those that are experiencing troublesome thoughts, feelings and actions. The service aims to offer help to people at an early stage of their difficulties to prevent a person's crisis turning into an emergency.
The service works with people with a range of problems, including:
- Suicidal feelings
- At risk of self harm
- Stress due to life events
- Relationship problems
- Paranoid or psychotic experiences
- Social or emotional distress
- Anxiety / Panic attacks
Who is Time Out for?
Any adult in the Falkirk area who appears to be in mental health crisis or emotional distress and requires support, information or advice. The service also offers information, advice and support to family, friends or carers of people with mental health problems.
Access to the service can be by telephone, e-mail, mobile phone texting or type talk. There arte no eligibility criteria and people can self-refer to the service, we also welcome referrals from all service providers.
What Time Out does?
Time Out staff offer people an opportunity to be listened to and time to talk through their worries, concerns or distress without the loss of any control in their life. The approach used is person-centred, non-directional and non-judgemental. The Time Out service hopes, in preventative terms to lessen the need for medication, relieve pressure on families and other services, by supporting, empowering and encouraging people to look at their own way forward and take control of their own unique situation.
The service offers help in preventing problems associated with the stressors of ordinary day to day life with mental health difficulties.
Who works for Time Out?
The team consists of 8 trained and paid specialist workers with considerable experience in the health and social care sectors. The backgrounds of the workers are varried and include; qualifications in psychiatric nursing, social work, counselling, art therapy and various levels in social care.
In a Crisis?
If you are in a crisis it is important to contact people who can help you. Perhaps you are not coping, feeling frightened, confused or worried, then don't let these feelings put you off asking for help. If you are feeling overwhelmed or so distressed that you have thoughts of harming yourself or another, then you need to seek help.
- If your GP's surgery is closed then call NHS 24 - 08454 24 24 24
- Phone Samaritans on 08457 90 90 90
- Phone Breathing Space on 0800 83 85 87
Or for further information on crisis situations and help contact Moodjuice
For more information on Time Out contact;
- Co-ordinator, Time Out, Crisis / Out of hours Service - 01324 671603
- Or e-mail us (This is for general enquiries only)
If you require immediate support between the hours of 6.00pm - 11.00pm and live in the Falkirk area, please contact us on;
- Telephone - 01324 633597
- Mini-comm - 01324 671617
- Mobile phone texting - 0791 248 0897
Please note, response time for mobile phone texting and e-mails may be affected by service demand and capacity.
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