Regretfully, demand for free counselling has continued to outstrip what we are able to provide and clients are once again facing unacceptable waiting times. To help us reduce waiting times we have taken the difficult decision to temporarily close the waiting list from 30th January 2015. Anyone currently on our waiting list will be offered an appointment as soon as a counsellor is available. Please note that Young Person’s counselling is funded separately and we are able to continue to provide free, prompt access to counselling for people aged 16 to 24. Our fee-paying Fast Track service also continues to be available to anyone who wishes to pay for their counselling. We will post a notice on our website as soon as the situation changes.
21/01/2015 at 2:04 pm