Experience – Immediate Help Service

Immediate Help Service helped me when I was contemplating suicide

FDAMH were there for me straight away. Having just left my doctor suffering from a bad depression I called there number that was given to me by the doctor, I spoke with a person that agreed to meet me straight away.

I went to their offices and met with Jane. Jane took me to a room and we talked about my problems, problems that to me were so bad I no longer wanted to be a burden and was contemplating suicide.

Jane managed to talk me out from these thoughts and gave me some hope of help. Jane also gave me some helpful information and contacts that could possibly help me, and for that immediate help I am grateful. I do believe that if I had not been given this help from FDAMH I would have followed through on my thoughts of suicide.

Thank you.

Tags: Depression, Immediate Help Service
15/09/2016 at 2:34 pm



Immediate Help Service – Practical help at a critical time

I just wanted to thank you for your support and kindness when I dropped into FDAMH a few weeks ago. I was in a really bad place and had been struggling to function in every day life. I hadn’t yet received a diagnosis for my illness but you gave me hope and clarity that day. Part of my illness (now confirmed as BPD) is an overwhelming feeling of abandonment so to have you there for me means a lot.

Although I am now referred to a mental health team, your offer of drop-in services, CAB financial advice meetings and the women’s group, has offered me real practical help at a critical time in my life. More importantly, your gentle, kind and professional manner helped me immensely when I was in such a high state of anxiety.

I feel so lucky to have you and the team there for me and just wanted you to know how grateful I am. I look forward to seeing you soon.

Tags: Immediate Help Service
15/09/2016 at 2:24 pm



The importance of feeling comfortable & welcomed

Joe accessed the Immediate Help Service and the worker encouraged him to start attending Drop-In. Joe says:

Jane was the main reason I came back, she was very nice and went out of her way to check I was ok. I would not have come back (to attend Drop-In) if Jane hadn’t been there for me.

Tags: Drop-In, Immediate Help Service
15/09/2016 at 2:03 pm



FDAMH’s Immediate Help Service can help if you’re concerned for someone else

FDAMH’s Immediate Help Service provides access, without appointment, over the phone and in person at our centre, to an experienced member of staff. Offering support to people in crisis, our staff will be able to help people identify possible courses of action, that may or may not involve FDAMH. We’re here to give support and advice if you’re worried about someone you care for too, as in this case below:

“I spoke to you this morning regarding my friend; and I just wanted to say a huge thank you for all your help. It was so lovely to be able to speak to you on behalf of my friend this morning. We are all extremely concerned for his wellbeing. Your help and kindness are hugely appreciated, and I hope that we can get my friend well enough to be able to come along to your drop-in centre in the near future and continue the path to recovery.

Many, many thanks, and I hope you and all your colleagues at FDAMH have a lovely weekend.”

Tags: Immediate Help Service
27/11/2013 at 6:46 pm