We have some guidelines that will help things run smoothly:
- Normally, you will be responsible for getting to and from your agreed meeting place.
- You can speak to our volunteers in confidence, knowing that what you say will go no further and is kept confidential. However, if you indicate that you will do injury to yourself, or others, the volunteer has a duty of care to inform the Social Spark manager, who will pass this information to the appropriate authority.
- If the volunteer thinks you are becoming unwell this is also passed on to the appropriate person with your permission, wherever possible.
- Volunteers also have a duty of care to ensure your safety whilst out. It’s important that if you have a condition such as angina, diabetes or epilepsy that the volunteer is aware of where you keep your medication such as your GTN spray/tablets or your glucose tubes, for example, when you are out. You will always administer your own medication, but for safety it is recommended that the volunteer can access your meds for you in an emergency. We can help you decide what is relevant for the volunteer to know.
- Volunteers cannot borrow or lend money. They are also unable to accept any gifts of over £5 in value from you, or your family. If they do receive gifts over this value, they must donate them to the Association. Our volunteers do not in any way expect gifts and you are not expected to give them.
- The Social Spark is time for you. This cannot happen if children, friends or relatives are there with you, therefore we don’t permit other people coming with you during your activities.
- Our volunteers do not work for FDAMH, but give their own time to volunteer. For this reason it is important that, if you cannot make it to a meeting, you let the Social Spark team know as quickly as possible, so that the volunteer can be informed.
Most importantly, this is your time and the volunteer is there to help you achieve what you want to do. They are there to encourage you to take those first, tentative steps and to support you when you need it.
The Social Spark team is always available for you to call or visit if you have any concerns, or just want a catch up.
Remember also, if you have a concern and a member of the Social Spark team is not available, any member of staff at FDAMH will be happy to help you, if they can.